Demo environment — all data shown is sample data for demonstration only. This is not live customer data.

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    Navigating parcelSync

    Navigation in parcelSync is consistent and designed for ease of use. Two elements are always visible across all pages (Home, Tracking, & Dashboard): the Top Bar and the Left Sidebar Menu.

    Top Bar (Header Navigation)

    The top bar runs across the top of every page and contains key actions:

    • Collapse Menu Icon (top-left corner)
      • Toggles the visibility of the left sidebar navigation menu.
      • Useful for maximizing screen space, especially on smaller displays.
    • Search Bar (top-right)
      • Searches for packages by tracking number or client-specific order number.
      • Enter the number and press the blue arrow button to run the search.
      • Always available on all pages for quick access.
    • Theme Toggle (sun/moon icon, top-right)
      • Switches between light mode, dark mode, and system (matches your device settings).
      • Applies immediately across all screens.
    • User Profile Icon (user initials, top-right)

      Opens account-level options and settings. Available actions include:

      • Settings:
        • User Settings: Manage your account preferences like name, email, 2FA, username, and password.
        • Business Settings (Visible for Super Admin & Admin Roles Only): Invite new users, manage roles, and update the business name.
      • Log Out: Ends your session and returns you to the login page.

    Left Sidebar Menu (Main Navigation)

    The sidebar provides primary navigation across parcelSync:

    • Accounts Dropdown (top of sidebar)
      • Displays all accounts available to the logged-in user.
      • The first account in the list is automatically selected by default.
      • Users can manually select one or more accounts to view data from.
      • When additional accounts are selected, the first (default) account remains selected unless unchecked by the user.
    • Page Links
      • Home - Shipment overview and visual summaries.
      • Tracking - Package-level search and visibility.
      • Dashboard - Delivery analytics and performance reporting.
    Click on 'Browse Articles' for visual guides
    • You can search for visual guides in the side menu